Analyse every open support conversation
Read the whole support corpus and find what users are consistently unable to do.
What this prompt helps you do
Ranked problems with frequency, affected segments, verbatim evidence, and the research questions they raise.
When to use it
Support holds the richest record of user difficulty and nobody has analysed it as a body of evidence.
What to prepare
The goal, relevant source material, constraints, examples, and the decision or action this should support.
How to get a strong result
Separate product problems from explanation problems; they look identical in tickets and need different responses.
How to use this prompt
Replace each placeholder with accurate context. Paste the complete prompt into Claude, review the response critically, resolve important questions, and use it as a considered input to the next decision—not as an unchecked final answer.