Troiana Prompt Library · Claude · Product

Read an entire support backlog for product signal

Analyse every ticket rather than the ones that escalated, and find what the product is causing.

What this prompt helps you do

Ranked product problems with ticket volume, affected segments, evidence, and the fix each implies.

When to use it

Support volume is high and only the loudest issues are reaching the product team.

What to prepare

The goal, relevant source material, constraints, examples, and the decision or action this should support.

How to get a strong result

Weight by volume and cost to serve, not by how recently or loudly an issue was raised.

How to use this prompt

Replace each placeholder with accurate context. Paste the complete prompt into Claude, review the response critically, resolve important questions, and use it as a considered input to the next decision—not as an unchecked final answer.

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