Troiana Prompt Library · Claude · Design

Read every support ticket about one screen

Find what a single interface is actually costing users, from their own descriptions.

What this prompt helps you do

Ranked usability problems with ticket evidence, frequency, and the interface change each implies.

When to use it

A screen generates support volume and the causes are being guessed at.

What to prepare

The goal, relevant source material, constraints, examples, and the decision or action this should support.

How to get a strong result

Use the users' descriptions of what they expected; the gap between that and the design is the finding.

How to use this prompt

Replace each placeholder with accurate context. Paste the complete prompt into Claude, review the response critically, resolve important questions, and use it as a considered input to the next decision—not as an unchecked final answer.

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