Work out why users miss a key action
Reason about why a visible control is not being found or used.
What this prompt helps you do
Ranked explanations covering hierarchy, labelling, timing, and expectation, with the test for each.
When to use it
An important action is present on the screen and engagement with it is far below expectation.
What to prepare
The goal, relevant source material, constraints, examples, and the decision or action this should support.
How to get a strong result
Consider that users may be finding it and choosing not to act; visibility is only one of the explanations.
How to use this prompt
Replace each placeholder with accurate context. Paste the complete prompt into Claude, review the response critically, resolve important questions, and use it as a considered input to the next decision—not as an unchecked final answer.