The outcome

Create an agentic scenario that can handle variable requests without receiving unnecessary authority or data.

Step by step

A workflow you can repeat.

  1. 01

    Choose a low-risk task that genuinely needs judgment, define success and refusal cases, and keep deterministic work in standard scenarios.

  2. 02

    Create the agent with a focused role, ordered instructions, input and output examples, data boundaries, and rules for uncertainty and escalation.

  3. 03

    Add only approved knowledge files, remove secrets and stale material, and document the owner and refresh date for every source.

  4. 04

    Attach narrowly scoped module, scenario, or MCP tools with precise names, schemas, permissions, and confirmation requirements for consequential actions.

  5. 05

    Test routine, ambiguous, adversarial, and tool-failure cases in a non-production team, inspect reasoning and outputs, then version the accepted configuration.

Working standard

What good use looks like.

  • Use agents only when judgment is required.
  • Give each tool the minimum authority.
  • Test refusals and failures before activation.

Official references

Check the current product documentation.